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Kristin & Jeff, Loon Lake

"We have known Pam for many years, and she is very professional, knowledgeable, very hard working for her clients and easy to work with. She really does know all the ins and outs of her job! She was a pleasure to work with and we highly recommend her."

Denise, Otis Orchards

"We couldn't have found a better Team; highly recommend! Whether you're selling, buying or looking to refer someone, Pam Novell and Kenzi Kiefer are the right Team for all of your Real Estate needs. They are very knowledgeable and provide excellent guidance and advice to make sure the transaction goes smoothly. Always quick to answer questions and complete negotiated documentation while keeping you informed. They went above and beyond and followed through on everything. We would recommend them 1000% to anyone looking for an agent. So grateful to have been able to partner with Pam and Kenzi for the sale of our home."

Alex, Spokane Valley

"Caylin was excellent to work with. She takes the time to really understand what you’re needs are, and she uses her in-depth knowledge of the Spokane and North Idaho areas to find the perfect property. With her expertise, I felt confident navigating the home buying process. I’ve worked with Caylin to purchase two properties, and I wouldn’t work with anyone else!"

Matt, Spokane

"Caylin has consistently proven to be an exceptional realtor throughout our years of collaboration. Her dedication, expertise, and proactive approach have made every transaction seamless. Caylin's excellent communication skills and market knowledge set her apart, making her a trusted partner in the real estate journey. I highly recommend Caylin for anyone seeking a reliable and professional real estate experience."

Lori, Bonners Ferry

"Thank you for all your help with my house search. You are good at what you do and it was lovely having someone interesting to gab with!"

Deanna, Liberty Lake

"I had the pleasure of working with Pam buying and selling a house. I trusted her during the entire process and was very pleased with the results. I now am working with Kenzi Kiefer on a new house and the process has gone smoothly. They are both so easy to work with and are extremely knowlegeable about the real estate market. I would not hesitate to recommend Pam and Kenzi to anyone who is buying, selling or building their dream home."

©2025 The Novell Group

2829 S Grand Blvd #101
Spokane, WA 99203


Pam (509) 939-7850   |  Caylin (509) 954-9354   |   Kenzi (509) 954-9365

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